Frequently Asked
Questions
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Everything at Yello is made to be as
comfortable for the user as possible:
Quick posting of ads
Quick browsing
Quick searches
Still, we want to protect you and all other
users from abuse and fraud, so Yello has
implemented safety features. If you have any
questions you would like to have answered, please
contact us at servicesg@yelloasia.com
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| Registration |
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How do I
register? |
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I have problems with my
registration, I can not login |
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Why do I have to
register? |
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How can I edit my personal
information? |
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I forgot my username or
password, what can I do? |
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How can i post an
ad? |
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How much does a posting
cost? |
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How can I advertise on the
banner (skyscrapper) ad? |
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Can I attach one or more
pictures? |
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How can users contact me
when they like what i have in my
ad? |
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How can I manage my
ads? |
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How can I change a
photo? |
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I sold my product; how can I
delete the ad? |
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I am interested in buying an
item from the posting. How should I
proceed? |
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Someone is interested in an
item I posted. What should I
do? |
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| General
Questions |
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What is
Yello? |
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What is so special about
Yello? |
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Are you called Yello or
Yello Classified or
what? |
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What is the difference
between Yello and other classified
sites? |
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Why are you called Yello,
and what does it mean? |
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Why will you do with my
personal data? |
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| Registration |
| 1. How do I
register? |
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Basic registration is quick and easy - just
select a username, enter a valid e-mail address
and select a password.
Once you entered this, we will send an e-mail
to the e-mail account you selected, and you will
have to confirm that it is actually you who wants
to register with Yello. If the e-mail address you
provided us does not exist or was typed in
incorrectly, you will not receive the
"verification" mail and thus never be possible to
finish your registration. Therefore, please, use a
valid e-mail you have access to - or let it be. We
do not want any unidentified members on Yello.
Once you verified your e-mail, you will be able
to log in and post ads. Also, this is a good time
to enter more details about you - this will speed
up the posting process. |
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| 2. I have problems with my
registration, I can not
login |
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Have you verified you e-mail address (see
above)? If not, check your mailbox for the mail we
sent you and click on the link. Remember, no
e-mail verification, no registration.
Still can’t log in? Make sure you enter the
correct username and password, like during
registration. If you continue to have difficulty,
please click on "Forgot Password". Enter your
e-mail address - your username and password will
be sent to your registered e-mail address. Any
more problems, please contact our customer service
at servicesg@yelloasia.com
In case you forgot your username and your
password and also entered an incorrect e-mail
address in your registration, you will have to
register again. That’s why you should use only a
valid e-mail address. |
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| 3. Why do I have to register? |
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Security and protection
- for yourself and all other users. We have to
make sure that you are who you say you are,
thereby protecting you and other consumers from
fraud and scams. |
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| 4. How can I edit my personal
information? |
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Log in to your account and choose "My Account"
from the top menu bar. Click "Edit my profile".
Change what you want to change and save. |
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| 5. I forgot my username or
password, what can I do? |
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Click "Forgot password" under the login box.
Enter your e-mail address - your username and
password will be sent to your registered e-mail
address. |
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| 6. How can I post an
ad? |
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Login with your username and password, then
click "Post ads"
Select category and subcategory you want to
post your ad in.
Enter the details of your ad.
Post a picture if you want.
Preview the ad and publish it. |
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| 7. How much does a posting
cost? |
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Postings on Yello are free. |
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| 8. How can I advertise on the
banner (skyscraper) ad? |
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To advertise on our banner ad, please write to servicesg@yelloasia.com and inquire about our rates and
conditions. |
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| 9. Can I attach one or more
pictures? |
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Yes, in fact you can post up to 7 pictures,
and it is very easy to do. When you have entered
all the information you want to post, you will be
asked to post a picture.
Select the picture(s) you want to post. Please
make sure it is a .jpg or .gif file and not bigger
than 100K. Confirm your selection.
When you are posting more than 1 picture, make
sure to start with the top picture.
Your picture(s) will be uploaded
immediately |
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| 10. How can users contact me when
they like what I have in my
ad? |
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You can choose how anyone interested in your
item can contact you.
The easiest (and fastest) way is by telephone,
so post your telephone number(s) in the ad.
Contact via e-mail - people will send e-mails
directly to the e-mail specified in your
registration data. Your e-mail address will not be
visible in the ad, though, as we do not want
spammers to be able to grab them. |
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| 11. How can I manage my
ads? |
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Simply log in and go to "My Account" on the
top menu bar. Click to "Edit my ads" and there,
you find all your ads and can choose to change
them by clicking and then editing. |
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| 12. How can I change a
photo? |
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Simply log in and go to "My Account" on the
top menu bar. Choose "Edit my ad" and click on the
ad with the photo you want to change.
Find a new photo. Submit the ad with the new
photo by clicking the "Submit" button. |
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| 13. I sold my product - how can I
delete the ad? |
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Simply log in and go to "My Account" on the
top menu bar. Choose "Edit my ad" and click on the
ad you want to delete.
Click on the "Delete" button. Your ad will be
deleted immediately. |
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| 14. I am interested in buying an
item from a posting. How should I
proceed? |
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Once you found what you wanted, immediately
contact the seller/poster of the ad: |
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Call him via telephone (fastest and easiest)
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Write him an e-mail (can take
longer)
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Ask the seller about the item and everything
else you want to know. |
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Make sure you can trust him. |
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Negotiate a final selling price. Close the
deal. |
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Sometimes the seller will reduce the price even
more when you speak to him. |
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Fix a date and time to meet the seller and see
the item BEFORE you hand over the money. |
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NEVER send any money before you actually see the
item. |
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| 15. Someone is interested in an
article I posted. What should I
do? |
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A potential buyer has expressed interest in
your ad? Great! Close the deal now!
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Negotiate the final selling price |
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- Sometimes, you might
have to lower the price a bit in order to sell |
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Convene on a place to meet to show the buyer
what he is getting |
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No decent buyer will buy anything without seeing
it first and you have to make sure he is serious
as well. |
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Exchange goods and money |
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NEVER send the goods without having the money. And
do not ask for the money before you deliver the
goods. To be sure, meet the buyer/seller and
exchange. |
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Come back to Yello to sell more stuff - or buy
new things with the money you earned! |
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| General
questions |
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Go to
Top |
| 16. What is
Yello? |
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Yello is the new market place on the Indian
internet. It offers all internet users free
classified ads on the fastest ad site available.
Yello is the easiest and most comfortable way of
selling or buying anything in India. |
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| 17. What is so special about
Yello? |
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Yello combines four markets in one single
website - Auto, Property, the Yello Market and new
careers website: MSN Careers powered by Yellojobs.com (www.yellojobs.com) |
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›
Yello Auto
The best car (and
motorcycle) site. It enables quick posting, paying
attention to important details that car buyers and
sellers are looking for. Dealers and consumers
alike can use Yello - this will create a great
market in everything that moves on wheels.
› Yello Property
A fully
specialized property website, quick to post, with
enough details to appeal to professionals like
real estate agents. Yello Property enables
consumers, real estate agents and developers to
post properties for sale and rent - or look for
every kind of property.
› Yello
Market
The site to sell and buy
general merchandise, from cell phones to
computers, from pets to baby clothes. Post
everything for free. In addition, it offers a
category for education and training as well as
personal ads.
› MSN Careers powered by Yellojobs.com
This brand new careers website for the high end of the job market it has been made especially for young and well-educated jobseekers, with a bachelor’s degree or more, from the best universities. Yellojobs.com will only advertise jobs that pay more than 15,000 Baht per month.
› Yello Jobs
Yello Jobs is job listing, especially designed for the recruitment needs of small and medium enterprises (SMEs) and recruitment agencies.
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| 18. What is your name? Yello
Classifieds or Yello? |
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Both: we are the classified channel of Yello,
therefore called Yello Classifieds. Our website is
called Yello, and our URL is www.yello.com.sg. You can
find us directly under that URL or by going to www.msn.com.sg and look
for Classifieds. |
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| 19. What is the difference between
Yello and other classified sites in
India? |
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Yello is faster, cooler and better organized
than other sites. No blinking ads, no long
downloads - just pure classifieds. |
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| 20. Why are you called Yello? And
what does it mean? |
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Yello sounds a bit like yellow, a shiny and
bright color often connected with the sun, power
and gold. All things we like, right? Then again,
Yello means just Yello and we thought it sounds
nice and funky. Hope you like it, too. |
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| 21. What will you do with my
personal data? |
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We will keep it safe and never give it to
anybody - unless you authorize us to do so. We
honor your privacy and have done our best to keep
it that way.
You can choose yourself which information
about you should be published in ads.
We will never publish your e-mail address on
the site. A potential buyer and an applicant can
contact you through the "contact" function.
All data will be stored safely with us and
will only be used to send you information about
the things you are interested in. |
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